Adventures in customer service (Part 1)

Brad Willis

Brad Willis is a writer based in Greenville, South Carolina. Willis spent a decade as an award-winning broadcast journalist. He has worked as a freelance writer, columnist, and professional blogger since 2005. He has also served as a commentator and guest on a wide variety of television, radio, and internet shows.

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9 Responses

  1. KenP says:

    Accountants are very creative folks. They move the walnut shells around and can find a pea under all three. Although, that can come with an orange jump suit.

    They are also rats trained to run through a maze to get the reward.

    Max creativity and bigger mazes than Halloween corn mazes are the land of health care.

    Have you checked to see if there are any birthing facilities and their services that are available in your area? I’ve seen some good reviews on them.

    Too bad the lil’ women isn’t Indian. On the march they’d leave the trail for a few minutes, squat, then return with the baby. Are you sure you aren’t spoiling the girl? You might check with the Mohawks. They might deliver DOS for FPPs.

  2. Da Goddess says:

    You are very smart to go this route with labor & delivery. When I worked at a hospital in what was described as the 13th poorest area of the country (I’m just repeating THEIR stats) just across the US-Mexican border, I regularly had patients from Mexico deliver at this hospital because they could pay in cash. CASH. They got major discounts. Discounts like you wouldn’t believe. And our care was excellent.

    Keep thinking outside the box and save yourself the hassle of adding maternity care to the insurance. You’re a smart man.

    And I want your wife to go into battle with my work comp insurance company. She’s feisty!

  3. Special K says:

    As long as you are looking into options for the birth of your boy, here is one that you will probably consider (for about a second):

    Enjoy your time at home.

  4. Rickey Henderson who is a first ballot HOF baseball player, the greatest player in my life time, my favorite player ever, and of course the person who taught The Rooster to speak in the 3rd person…cough!cough! Well Rickey was born in the back of a car. Have you ever discussed this option with the wife?

  5. Dr. Chako says:

    Thank goodness I work in a healthcare system where my pay has no bearing on a patient’s (or insurance company’s) ability to pay. Having babies here is free!

    Have you considered joining the Army?


  6. Little Willie says:

    Don’t blame the hospital or the finance lady. Blame the lawyers. I am sure the finance lady was already hearing the NEXT conversation in her head…

    You: “6 Months ago you said it would cost us about $xxx to have a kid. Now you go and charge me $xxx + yyy ?!!? That’s bait and switch lady! You’ll be hearing from my lawyer. You’re not getting a penny from me.”

    Finance Lady: “Sir, I told your wife it was only a very rough estimate. She made me write down a number. I did the best I could.”

    You: “Don’t blame this on my wife, lady! She’s still sick from the mistakes you guys made while she was here. You’ll be hearing from my lawyer about that, too! I’m gonna own this hospital when I’m done with you!”

    and… Scene.

  7. tammiemac says:

    I’ve heard of a few home birth options. 🙂 Mid wife, giant tub of water…

    I agree, just give me a menu list of all possible procedures – that’s all I’m asking. Simple enough?

  1. January 29, 2009

    […] Adventures in customer service (Part 1) […]

  2. January 30, 2009

    […] Adventures in customer service (Part 1) […]

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