Adventures in customer service (Part 3) — American Express

Brad Willis

Brad Willis is a writer based in Greenville, South Carolina. Willis spent a decade as an award-winning broadcast journalist. He has worked as a freelance writer, columnist, and professional blogger since 2005. He has also served as a commentator and guest on a wide variety of television, radio, and internet shows.

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4 Responses

  1. Showell says:

    Quite enjoyed that, thx Otis

  2. change100 says:

    I got up at 6:30 a.m. today to get tickets. I’m never up at that hour unless my presence on an airplane demands it. So, yeah I was sort of grumpy until I read this line:

    “When they learned the band was going back on the road, my buddies’ normally fatalistic, existentionalist nature turned to something you might see from a 12-year-old girl when Mylie Cyrus shows up at her birthday party.”


  3. Pauly says:

    I assume that I’m one of the two malcontents you are speaking about. So are you going to Knoxville or gifted those to GRob & MRs GRob?

  4. otis says:

    Pauly–Gifted to the ‘Roo crew who now has a total of 12 tickets (eight good, four bad) to the Knoxville Phish show. I can’t make the show, so I’m assuming you can get a ticket with those guys since you are going to Bonnaroo from there with them.

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